BlackBerry (Email) Delete Action on BlackBerry doesn't Sync to Outlook

Issue
User deletes an email on the BlackBerry device, but the email does not delete on Outlook.
 
Resolution
Configure the BlackBerry
 
1.  Select Messages Icon and click the Menu Key.
 
 
 
2.  Select Options.
 
 
 
3.  Select Email Reconciliation.
 
 
 
4.  Change Delete On: to Mailbox & Handheld.
 
 
 
5.  Select the Menu Key and Save.
 
 
 
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