BlackBerry (Email) Indicator Will Not Clear After Reading Email

(BES) - [Email] Indicator Icon on BlackBerry Won't Clear
 
​Cause
This Icon indicates Emails, Missed Calls or Voice Mails that have not been cleared.  In some cases if an email has not been read, the email needs to be found and cleared off the BlackBerry.
 
Resolution
4.x - 5.x BlackBerry
Select > Messages or Desktop Icon > Select Menu Key Select Search > In the Field Options & Choose Under (Show:) Select > Unopened Only > Select Menu Key Search
 
6.x - 7.x BlackBerry
Select > Messages or Desktop Icon > Select Menu Key Select Search > Search By > Advanced > In the Field Options & Choose Under (Show:) Select > Unopened Only > Select Menu Key Search
 
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