Problem Connecting Some ActiveSync Devices to Exchange on Office 365

If users are having trouble connecting and it appears to be a problem with the server name, the TechNet article referenced below explains why the issue is occurring and provides possible workarounds:

http://blogs.technet.com/b/exchange/archive/2012/02/07/cross-site-redirection-exchange-activesync-clients-in-office-365.aspx

Article ID: 869, Created: December 12, 2014 at 2:53 PM, Modified: June 10, 2016 at 5:26 PM

Problem Connecting Some ActiveSync Devices to Exchange on Office 365

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