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Outlook 2010 / Exchange 2010 Manual Setup
AppRiver Hosted Exchange
If you are using this procedure, then most likely the AutoDiscover record has not yet been created for the domain. It is highly-recommend that the AutoDiscover record be created as soon as possible since Outlook uses it for free/busy info, out-of-office replies, GAL, and auto-setup of accounts. Your AutoDiscover DNS record has to be created with your domain registrar (DNS provider). Note that the CNAME will appear as the following:
autodiscover.yourdomainname.com CNAME adr.exg6.exghost.com
Please ensure that the following procedures have been implemented before setting up Outlook 2010 manual configuration:
Outlook 2010 has been installed on the computer that is going to be configured.
An active Exchange account has been set up properly in the Customer Portal (
, and then click the
dialog box will appear. Click the
3. From the
dialog box, click the
button to create a new profile.
dialog box will appear. Enter the user's e-mail address and click
5. Select the
Manually configure server settings or additional server types
check box, and then click
6. Select the
7. Enter the Microsoft Exchange server address. (This may be determined by loading the account in Outlook Web Access, selecting
, and then copying the address shown after
Mailbox Server Name
near the bottom.) From here, enter the user's full email address in the
text box. Click
8. Click the
9. Select the
Connect to Microsoft Exchange using HTTP
check box, and then click the
Exchange Proxy Settings
10. Enter the settings exactly as shown below, and then click
11. Check the
dialog box to ensure that the newly set-up profile has the
Always use this profile
option button selected, and then click the
12. Open Outlook, and then sign in using the full email address and password for the account. Select the
Remember my credentials
check box if you want Outlook to remember your password.
13. Your e-mail account is now set up in Outlook 2010.
Article ID: 502
Created: December 12, 2010 at 9:40 AM
Modified: Yesterday at 4:16 PM
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