How to Delete Messages from Queues in Exchange Server 2000 - 2003

Delete Messages from Queues in Exchange Server 2003

Please note that there is a limit of 99 recipients on any message sent through AppRiver SmartHost servers.  Any message with more than 99 recipients will be refused.
This can cause mail to queue on your Exchange Server.  Help with setting OutBound Recipient Limits can be found in AppRiver's Knowledgebase. 

1. Click Start, point to All Programs, point to Microsoft Exchange, and then click System Manager.
2. Double-click Servers, double-click the server that you want, and then click Queues.

Note If you have administrative groups defined, double-click Administrative Groups, Administrative_Group_Name (i.e., where Administrative_Group_Name is the group that contains the queue you want), Servers, the server that you want, and then click Queues.

3. Right-click the queue that you want to modify, and then click Freeze to freeze the queue.
4. Click Find Messages, and then click Find Now to find messages in the queue.
5. Right-click the message that you want to delete, and then click one of the following options:
  • Click Delete (no NDR) to delete messages from the queue without sending a non-delivery report (NDR) to the senders.
  • Click Delete (with NDR) to delete messages from the queue and send an NDR to the senders of the messages.
Note: To delete several messages that are next to each other, click the first message, hold down SHIFT and click the last message, right-click one of the selected messages, and then click either Delete (no NDR) or Delete (with NDR). To delete several messages that are not next to each other, click the first message, hold down CTRL and click additional messages, right-click one of the selected messages, and then click either Delete (no NDR) or Delete (with NDR).

6. When you are prompted to delete the messages in the queue, click Yes.








Delete Messages from Queues in Exchange 2000 Server

The following sections describe how to delete messages from queues: delete all messages or delete selected messages.

Note:
If you delete messages from a queue permanently, it removes the messages from the messaging system.

Delete All Messages from Queues


1. Click Start, point to Programs, point to Microsoft Exchange, and then click System Manager.
2. Enumerate the messages in the queue.
3. Right-click the queue, and then click one of the following options:
  • Click Delete All Messages (No NDR) to delete all messages from the queue without sending a nondelivery report to the senders.
  • Click Delete All Messages (Send NDR) to delete all messages from the queue and send a nondelivery report to the senders of the messages.
4. When you are prompted, click Yes.

Selectively Delete Messages from Queues


1. Click Start, point to Programs, point to Microsoft Exchange, and then click System Manager.
2. Enumerate the messages in the queue.
3. Right-click the message or messages that you want to delete, and then click one of the following options:
  • Click Delete Message (No NDR) to delete selected messages from the queue without sending a nondelivery report to the senders.
  • Click Delete Message (Send NDR) to delete selected messages from the queue and send a nondelivery report to the senders of the messages.
 4. When you are prompted, click Yes.
 
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