Grant Send-On-Behalf-Of Permission

Send-on-Behalf-Of permission allows one user to send emails on behalf of another. The message will show the recipient who the message was sent on behalf of and who actually sent the message.


To allow you to grant other users the ability to send on your behalf:

  1. Start Outlook.

  2. Click Tools, Options, and then the Delegates tab.

  3. Click Add ....

  4. Add the user or users that you want to grant the Send-on-Behalf-Of permission to, then click OK.

  5. The next window will allow you to specify which permissions you are granting. To allow Send-on-Behalf-Of, you need to grant permissions on the Inbox to either Author or Editor, then click OK.

  6. Click OK to close the Options dialog.

Note: This has been demonstrated to work when using Outlook 2003, but not with Outlook 2000 connected to a Exchange 2003 server.

To send an email on behalf of another (assuming you have been granted the necessary Send-on-Behalf-Of privilege):

  1. Start Outlook.

  2. Go to your Inbox.

  3. Click New to start a new mail message.

  4. If the message does not display a From field, then click the View drop-down menu and click From Field.

  5. Click From... and select the account that you wish to send an email on behalf of.

  6. Compose the email as normal.

Note: When you try to send the email you will get an error if you have not been granted the necessary Send-on-Behalf-Of permission. To the recipient, the email will show both the true author and who it was sent on behalf of. You might get an error saying "you do not have permissions to send to this recipient" if you just created the new user. The reason for this is that it takes time for the rules to propagate on the hosted exchange. Please allow up to 24 hours for the new user to get set up.