Migration tip: Autocomplete of the To addresses

Migration Tip:
The .nk2 file holds a cache of everything you have used in the To field. So, when you set up a new profile, you may restore your old To cache.

By renaming your old .nk2 file (The default location is drive:\Documents and Settings\<user>\Application Data\Microsoft\Outlook) to the name of the new profile and restarting Outlook, the old cached entries will be restored. If the AppRiver PRF file has been used, the new profile name will be the user's e-mail address, with a space in place of the period (e.g., john@foo com.NK2).

Be sure to delete existing GAL entries from the autocomplete cache to prevent errors when sending to internal recipients, using a program such as nk2view. You can remove single entries in Outlook by typing the user or address, and pressing the delete key once the name is highlighted. This would need to be done if your old NK2 file has recipients from a previous exchange server which uses the Exchange Formatted Address. The old address is no longer valid, and will cause mail to bounce. If the problem persists, the user can delete the nk2 file and Outlook will create a new file the next time it is run.

Be sure to delete existing GAL entries from the autocomplete cache to prevent errors when sending to internal recipients, using a program such as nk2view. You can remove single entries in Outlook by typing the user or address, and pressing the delete key once the name is highlighted. This would need to be done if your old NK2 file has recipients from a previous exchange server which uses the Exchange Formatted Address. The old address is no longer valid, and will cause mail to bounce. If the problem persists, the user can delete the nk2 file and Outlook will create a new file the next time it is run.

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