Create two Separate Profiles for Outlook with Business Contact Manager 2003

 
The information in this article is available in Microsoft's Knowledge Base:

http://support.microsoft.com/default.aspx?kbid=829748:

In the version of Business Contact Manager that is used in Microsoft Office Outlook 2003, you cannot add a Microsoft Exchange email account to a profile that already contains a Business Contact Manager. If you try, you receive the following error message:

The Business Contact Manager database has been removed from this profile, because this version of Business Contact Manager does not support Microsoft Exchange Server e-mail accounts. Please use a profile that does not contain an Exchange Server e-mail account. If you don’t have such a profile, you can create a new one. To manage your profiles, click Start, click Control Panel, double-click User Accounts (Category view only), and then double-click Mail.

Workaround:

To work around this behavior, create two separate profiles for Outlook with Business Contact Manager 2003. One profile will contain an Exchange email account, and the another profile will connect to Business Contact Manager. Use the methods described below to create the two separate profiles in Outlook with Business Contact Manager 2003.

Method 1: How to Create a Profile That Connects to Business Contact Manager
  1. Click Start, click Control Panel, double-click User Accounts(Category View only), and then double-click Mail.
  2. Click Show profiles, click Add, type a name for the profile, and then click OK.
  3. Click View or change existing e-mail accounts, and then click Next.
  4. Click New Outlook Data File, click Business Contact Manager Database in the Types of storage list, and then click OK.
  5. The Associate Database Wizard begins and prompts you to create a new database or to use an existing database. Follow the instructions in the Associate Database Wizard.
  6. After the Associate Database Wizard is completed, return to the E-mail accounts dialog box. Click Finish to complete setting up the profile to use with Business Contact Manager.

Method 2: How to Create a Profile That Contains an Exchange Server E-Mail Account
  1. Click Start, click Control Panel, double-click User Accounts(Category View only), and then double-click Mail.
  2. Click Show profiles, click Add, type a name for the profile, and then click OK.
  3. Click Add a new e-mail account, and then click Next.
  4. Click Microsoft Exchange Server, and then click Next.
  5. Type the name of your Exchange Server computer and the name of your mailbox, and then click Next.
  6. Click Finish.
Business Contact Manager is designed for the small business segment that primarily uses Internet service providers (ISP) that are based on Post Office Protocol (POP) and HTTP based e-mail accounts. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
 
831747 (http://support.microsoft.com/kb/831747/) Overview of the Business Contact Manager for Outlook 2003 Update: Windows Small Business Server 2003
 
 
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