Error Code Type
Reason for Failure
AppRiver charge is not mapped to ConnectWise product.
AppRiver product does not have any charges mapped
The AppRiver customer has not been mapped to a ConnectWise company.
No ConnectWise Agreements have been found for this company.
No ConnectWise Addition that is not set to expire was for the product.
The call to adjust the quantity on the existing addition failed.
The call to create the addition for the prorate charge failed.
There is no charge related to the billable event.
There was more than one addition with no cancelled date for the product. We don’t know which one to use.
Continuing, but the quantity in ConnectWise and the quantity in AppRiver do not match.
The subscription is a trial, so no prorate addition was created.
We are unable to create prorate additions for subscription periods other than monthly at this time.
The prorate would run through the next billing cycle, so it was not created.
The prorate option on the ConnectWise agreement is not enabled, so the prorate addition was not created.
This agreement has not started billing yet, so we did not create a prorate charge.
This agreement has not been invoiced yet for this billing period. To avoid interfering with reconciliation, no updates were made.
We could not find an Agreement that contains charges for the AppRiver product.
The call to fetch agreements failed.
The call to fetch additions failed.