Facebook Capturing Example

This document provides a brief overview of what is captured in Facebook Archiving.

Available Content for Capture

The content that is captured includes the following from the timeline content:

Status Posts

  •  Post by Monitored User to their timeline

  •  Post by Unmonitored User to the Monitored User’s timeline

  •  Posts a Monitored User is “Tagged” in by other users (added to timeline)

  •  Comment by Monitored User/Unmonitored User to the Monitored User timeline

PhotosPhotos a Monitored User has uploaded or is “Tagged” in by other users (added to timeline)

VideosVideos a Monitored User has uploaded or is “Tagged” in by other users (added to timeline)

Personal User Profile (Captures snapshot of profile, not individual changes)

  •  Profile and Cover photos

  •  Email, gender, and URL

  •  Places information of Current City and Hometown of a Monitored User

Facebook “Actions” (A few actions are not captured directly but as a result create a “Status” that is captured:)

  •  “Shared” posts by Monitored User captured as a separate “Status”

  •  “Life Event” by Monitored User captured as a separate “Status”

The content that we capture includes the following from the Page content:

Pages (Created by Monitored user as a tool for your business, brand or organization.)

Page Profile administered by Monitored User (Captures snapshot of profile, not individual changes)

  •  Profile and Cover photos

  •  Page info: Name, Address, Website, Phone, Hours, Description, Impression, About, Emails, Company Overview, Mission, Products, Founded, Location, and Parking

Status/Post by Monitored User (Page owner) to the Page timeline

Status/Post by Unmonitored User (Page editor) to the Page timeline

Photo/Video post by Monitored User to the Page timeline

Comment by Monitored User/Unmonitored User to the Page timeline

Messages to or from the Facebook Page

Page Added or Removed by Monitored User

Facebook “Actions” (A few actions are not captured directly but as a result create a “Status” that is captured:)

  •  “Shared” status by Monitored User to the Page captured as a separate “Status”

  •  “Milestone” by Monitored User to the Page captured as a separate “Status”

  •  “Note” by Monitored User to the Page captured as a separate “Status”

 

Message Subject-lines and Captured Headers

View captured Headers by clicking “View Headers” checkbox in ZixCentral Message Viewer:

     x-erado-direction: In/Out (Inbound to the monitored user and outbound from the monitored user)

     x-erado-source: facebook.com

     x-erado-sm-acct: user@domain.com  (Business email address from social media account sign-up, not the Facebook login)

     x-erado-post-date: Thu, 07 Jun 2018 15:09:28 (date/time of post)

     x-erado-capture-date: Thu, 07 Jun 2018 16:04:07 (date/time of post captured)

The different types of posts have the following details in the subject line and message headers.

Personal Profiles – Subject line: “Facebook Personal Profile of [Monitored User]”

     x-erado-media-type: Post

     x-erado-media-post-type: Personal Profile

Personal Posts – Subject line: “Facebook Personal [type]* Post by [Monitored User]”

* [type] = status/photo/video/link/event

     x-erado-media-type: Post

     x-erado-media-post-type: Personal [type] Post

Page Profiles – Subject line: “Facebook Page Profile of [Page Name of Monitored User]”

     x-erado-media-type: Post

     x-erado-media-post-type: Page Profile

Page Status – Subject line: “Facebook Status for Page [Page Name of Monitored User]”

     x-erado-media-type: Post

     x-erado-media-post-type: Page Post

Page Messages – Subject line: “Facebook Message for Page [Page Name of Monitored User]”

     x-erado-media-type: Message

     x-erado-media-post-type: Page Message

Page Added – Subject line: “Facebook Page ADDED [Page Name of Monitored User]”

     x-erado-media-type: Page Change

Page Removed – Subject line: “Facebook Page REMOVED [Page Name of Monitored User]”

     x-erado-media-type: Page Change

Pages – Pages are created by Facebook users who manage it as a page owner. Page owners are users with personal Facebook timelines. Pages are not separate Facebook accounts and do not have separate login information from your timeline. They are just different Facebook entities, similar to how Groups and Events function.  Pages are listed on the user Home page on the left side navigation near the top just under the Favorites section.

As a Page owner, you may add others to help manage Pages. Those others with roles to manage pages will not have access to your personal timeline. Pages are often referred to as Facebook “Business Pages” as they help your business connect to others.

Note: This document is provided for informational purposes only. AppRiver reserves the right to periodically change information that is contained in this document; however, we make no commitment to provide any such changes, updates, enhancements or other additions to this document to customer in a timely manner or at all. AppRiver services are subject to standard terms, conditions and limitations or any other applicable written service agreement or amendment.