To troubleshoot Outlook connection issues with CipherPost Pro® and ESET, please try the following:
1. Access the Advanced Setup of ESET Antivirus.
2. Under Web and Email --> Email cient protection, uncheck the box next to Read Email to prevent ESET from scanning your read email.
3. In addition, any anti-virus add-ins (plug-ins) need to be disabled. These can conflict with CipherPost Pro and cause Outlook to crash.